Stayed here for one night and was pleasantly surprised by the comfort. Loved the nearby fast food options for late-night snacks and the peaceful atmosphere despite the location next to a busy road. The room was spacious and well-furnished, making for a cozy stay. Plus, the little coffee and tea-making facilities were a good touch! Definitely good vibes all around.

Clean room, good size, but airless when it's hot. Helpful staff.

Just a decent option for a relaxing holiday in Pontypool with good value for cost. The breakfast was plentiful and tasty. Tip, Grab some snacks from the nearby fast food outlets for convenience.

A Delightful Getaway

We recently enjoyed a two-night retreat in a Standard Double Room. The staff's warm greetings set a lovely tone, and the nearby KFC and McDonald's were convenient for quick meals. Don't miss the striking Welsh landscapes nearby—just a short drive away. Perfect for outdoor enthusiasts!

staying here exceeded my expectations during a fantastic walking tour. the room was a cozy standard double, and the breakfast was a highlight with its variety of tasty options. the staff were incredibly welcoming and attentive, making us feel right at home throughout our two-night stay.

shower pressure was a bit weak

Good place with great amenities like free Wi-Fi, 24-hour reception, and a cozy bar area. I fondly remember how the staff helped me find my lost car keys during my first stay. I highly recommend it for a good experience.

Cozy and Clean Stay

Had a very nice one night stay. Room was super clean and comfy, loved the big towels! Staff were friendly and helpful. The bar area was cool, but wish they had draft beer. Breakfast was nice and always fresh! Parking was great too, felt secure. But yeah, traffic noise was a bummer at night with the window open.

I thoroughly enjoyed the warm atmosphere and contemporary décor of the Best Western Pontypool Metro Hotel. The staff were exceptionally friendly and attentive, which made navigating the space comfortable for me as a senior traveler.

An elevator for easier access would be beneficial.

The room had solid decor and comfortable beds, making it a cozy retreat after a long day. The nearby fast food outlets were a convenient option for late-night cravings.

The room was quite noisy due to being near the main corridor—doors slammed constantly, making a peaceful night impossible. the walls seemed paper-thin. I listened to every conversation and bit of activity outside, which really cut into my sleep.

It was just a decent option for a stopover in Pontypool with incredible value for money. The staff were friendly and helpful, specially the lady with the sore throat made our stay special. Check for breakfast timings as they can get busy and food runs out quickly.

Couple getaway but pricey

I had a fantastic sleep at this place, the room was neat and cozy with blackout curtains that kept the light out completely. And let me tell you, the shower was something else, seriously it had more pressure than I’ve ever seen in a hotel, I felt like I was in a car wash.

It wasn’t exactly a bargain, but you know, sometimes you gotta pay for a good night's sleep.

Comfortable stay with easy access to amenities

I stayed for two nights in a Standard Double Room and was pleasantly surprised by the overall comfort. The room was clean and well-furnished, and I appreciated the free Wi-Fi that kept me connected. The nearby fast food options and supermarket made it convenient for snacks and meals. a better sound insulation could improve the overall comfort during the night.

The food experience was a delight, especially the salads at nearby spots like Shaheen Tandoori—pure culinary richness! On top of that, the room was cozy, making it feel like a snug nest after a day out. Plus, the warm atmosphere really added a lovely touch to my stay.

I did notice the bathroom could do with a revamp, with dated fixtures that could use some TLC. And while the breakfast had potential, it certainly didn't hit the mark, especially with a McDonald's just a shout away.